Privacy Policy

At Leeds Remaps, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you use our services or interact with our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, address, and vehicle details.
Service Details: Information about the services you request, including vehicle diagnostics and tuning data.
Technical Data: IP address, browser type, and access times if you visit our website.
Payment Information: Payment details via secure third-party processors (we do not store card information).

2. How We Use Your Information

We use your data to:

Provide mobile remapping and related services.
Schedule appointments and communicate with you.
Process payments securely.
Improve our services and customer experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your data. We may share your information with:

Payment processors (for billing purposes).
IT service providers (to maintain our systems).
Law enforcement or regulatory bodies (only when legally required).

4. Data Security

We take appropriate technical and organisational measures to protect your data against loss, theft, and unauthorised access.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined above or as required by law.

6. Your Rights

You have the right to:

Access the information we hold about you.
Request correction or deletion of your data.
Withdraw consent for data processing.
File a complaint with the ICO (UK).

7. Cookies (if applicable)

If our website uses cookies, they will be used solely to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us by clicking here.